Empathy Is Not the Endgame
In a follow-up to my foundational article “What You Thought Was Empathy Was Actually Sympathy,” I dispel some misconceptions about empathy and provide tactical pointers…
What You Thought Was Empathy Was Actually Sympathy
Empathy has come to have a bad rep lately. After enjoying years in the spotlight as the antidote to just about everything from prejudice to…
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How Themes Can Transform Your Virtual Events
Every once in a while I come across a good piece of academic research that has great potential for application in our industry. Drawing from…
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Difficult Dialogues with Curiosity and Intention
We live in a time when remaining silent on critical issues is no longer possible. Even if we have been living lives of relative comfort—the…
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Why Connection is More Powerful than Content
The COVID-19 outbreak has created challenges for the way nonprofits engage their supporters. While we remain apart from each other at physical distances, unable to…
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