Empathy Is Not the Endgame
In a follow-up to my foundational article “What You Thought Was Empathy Was Actually Sympathy,” I dispel some misconceptions about empathy and provide tactical pointers…
What You Thought Was Empathy Was Actually Sympathy
Empathy has come to have a bad rep lately. After enjoying years in the spotlight as the antidote to just about everything from prejudice to…
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Evaluating Equity in Suppliers and Tour Operators
In the fall of 2019, I was speaking with a client about creating a process for vetting prospective tour operators around equity. Her organization has…
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Reaching Out to Donors about Systemic Injustice: 4 Tips and 10 Conversation Goals
While many inspiring leaders and activists have stepped up to create and share resources on how to respond to the current movement, my colleagues in…
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Difficult Dialogues with Curiosity and Intention
We live in a time when remaining silent on critical issues is no longer possible. Even if we have been living lives of relative comfort—the…
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