Difficult Dialogues with Curiosity and Intention

We live in a time when remaining silent on critical issues is no longer possible. Even if we have been living lives of relative comfort—the lives of our friends, families, and neighbors are at stake. You know that you need to have more honest, transparent, and authentic conversations with donors, volunteers, and colleagues on race, […]

Why Connection is More Powerful than Content

The COVID-19 outbreak has created challenges for the way nonprofits engage their supporters. While we remain apart from each other at physical distances, unable to travel or even convene in large groups, the question on everyone’s mind is: how do we continue to steward and engage our donors while they can’t meet us in person, […]

10 Virtual Engagement Tips and 100+ Examples

The outbreak of COVID-19 has presented a new urgency for nonprofits to engage donors virtually. After training over 5,000 people on virtual engagement and helping a dozen of my current clients come up with creative ideas, I put together this list of 10 tips to help fundraising and event staff focus their efforts on those […]

Why Intercultural Competence Matters in Short-term Assignments

What kind of cultural preparation do staff, volunteers, and donors really need before embarking on a short assignment overseas? Here, I argue that it is more critical to provide cultural preparation for short-term assignments than it is for long-term ones. While much attention has been paid to the role of intercultural competence in long-term international […]

What Funders Get Wrong About Site Visits

Site visits play an important role in helping funders determine which organizations and causes to allocate resources to, but unfortunately these engagements are also ripe for exploitation. Staff in nonprofits often spend undue time preparing for and facilitating site visits from funders, much of it to the detriment of their programs. Nonprofit clients are sometimes […]