Strategy: Moving Beyond the Proactive and the Opportunistic
The word “strategic” is a fraught term. You can put it in front of any noun and it makes it sound more important. Sometimes people use the word “strategic” when, in reality, they are just talking about being proactive: anticipating future events and planning ahead. That is fine, but it is not quite the same […]
The Role of Early Adopters in Driving Internal Change
I’ve been thinking a lot about how change happens in organizations. Sure, there are entire books and studies on change management processes, and consulting firms devoted to guiding you every step of the way. Often, these processes speak to executives who already want change and have the authority to impose it across the company. But […]
Getting Unstuck: Using the Control-Influence-Concern Circle to Overcome Challenges
When I work with teams facing challenges—strained relationships between departments, communication breakdowns, or persistent organizational hurdles—I often see the same pattern: people feel stuck. Frustration builds, blame starts to circulate, and progress grinds to a halt. Here’s the truth: most complaints are about things we can’t control—other people’s behavior, their feelings, their wants and needs. […]
Strategic Planning Done Right: Three Questions to Move Your Nonprofit Forward
I’ve come to believe that strategic planning isn’t about following a step-by-step process; it’s about asking the right questions. If you don’t ask the best questions, the answers, ideas, and plans that emerge won’t address what’s truly needed to propel your organization forward. Unfortunately, many strategic planning processes at nonprofits focus more on checking boxes […]
In Praise of Complexity: Rethinking Cultural Adaptability in the Global Workplace
As an intercultural trainer, consultant, and anthropologist, I have spent my career helping people navigate human differences, particularly in multicultural teams and global organizations. Over the years, I’ve become increasingly skeptical of books and speakers who promise quick and easy methods for adapting to any culture. The idea of a one-size-fits-all solution is seductive, but […]