We See What We Already Believe: Guiding Donor Assumptions in Client Interactions
I’ve written quite a bit about how to prepare donors for their client experiences and what should be included in their guidebooks, but there’s one very important thing we need to address: assumptions and expectations. Although these words are often used interchangeably, in my work, I draw some critical distinctions between the two: Assumptions are […]
Why the Dos-and-Don’ts List Is Not Enough (And What to Do Instead)
As a fundraiser and intercultural communications consultant, I’m often asked to help prepare donors and staff for the cultural differences they will encounter when interacting with populations both within the United States and around the world. For example, if a group of donors from the United States is traveling to Ethiopia to tour projects they […]
Avoid These 3 Mistakes When Working with Program Staff on Your Next Donor Trip
For all those folks in fundraising who are planning your next donor trip with the help from locals on site: this article is for you. Your on-site Program Staff and Local Partners have important roles to play—just not necessarily the ones you think. Support them by allowing them to do their actual jobs. Don’t overburden […]
5 Pitfalls of Voluntourism
Charging travelers for volunteer opportunities abroad can be a lucrative revenue stream, but do these short-term assignments do more harm than good? So much of…
3 Fallacies of Voluntourism
In 2019 at the Global PDX Conference, I moderated a panel called “Voluntourism: Power, Privilege, and New Possibilities.” We didn’t shy away from the controversies of sending people overseas for short-term assignments, some of which I’ve documented in the article “5 Pitfalls of Voluntourism.” While the challenges and disappointments of voluntourism have been well-documented in […]